Unified Inbox
Every form, every property, every channel, one place. Contact forms on three websites. Newsletter signups through two platforms. Live chat, DMs, grant applications, podcast inquiries, "work with me" forms. All of it lands in one dashboard with the source tagged. No more logging into six platforms to find out who reached out this week.
// How it works A single webhook endpoint any form can POST to. A lightweight snippet for sites that don't support webhooks. Native integrations for Typeform, Tally, HubSpot, Mailchimp, and the usual suspects.
AI Triage
Every inbound gets read by an AI that knows what your business does. It classifies the message (lead, support, spam, partnership, press), scores the priority, routes it to the right owner if you have a team, and drafts a reply in your voice. You approve or edit. The AI does the staging work so you can focus on the human work.
// How it works Claude-powered classification on ingest. Prompt context tuned per brand. Draft replies pulled from your past responses so the voice stays yours.
Pipeline Sync
Inbound leads shouldn't die in an inbox. ReplyWire connects to your CRM, your task system, or your pipeline tool and creates records automatically. A new grant applicant on Monday becomes a tracked opportunity on Tuesday without you copy-pasting anything.
// How it works Integrations with HubSpot, Airtable, Notion, Linear, ClickUp, and custom webhooks. Smart contact matching so you don't duplicate records.
Analytics You'll Actually Use
Response time. Conversion rate. Source of highest-value leads. Messages you haven't replied to after 72 hours. ReplyWire shows you the stuff that actually changes behavior, not a vanity dashboard.
// How it works Weekly email digest with the numbers that matter. Slack integration for daily nudges on messages aging out.